FAQ

How long does the ferry take to get to Maria Island?

The travel time between Triabunna and Darlington is about 45 minutes. Please arrive 30 minutes to check-in at the Triabunna Visitor Information Centre.

Can I change my return ferry time?

Yes. Subject to availability.

Is there phone service on Maria Island?

Depending on your phone carrier, there is phone service available on Maria Island. As a general rule, Telstra does have service, Optus is intermittent and Vodafone does not have service.

Are there shops on the island?

No. You will need to bring everything with you - including food, drink, appropriate clothing, sunscreen etc. All rubbish must also be taken with you when you leave the island.

Where can I stay on Maria Island?

The Penitentiary in Darlington provides basic bunkhouse style accommodation. Bookings can be made six months in advance. Bookings for camping aren’t required but fees apply and enquiries can also be made through the Triabunna Visitor Information Centre.

Do I need a Parks pass? Where can I buy one from?

As Maria Island is a national park, a parks pass is required to enter the island. Certain pass types can be purchased from this website.

Do you cancel your ferry if the weather is bad?

Our vessels are designed to be able to operate in most weather conditions. However, as the safety of our passengers and crew is our primary concern, there may be times where the skipper may delay or cancel a service. In such instances we will provide as much notice to our passengers as we can in order to minimise any potential disruptions.

Can I book extra luggage on the day of travel?

Yes. You can pay to take additional luggage on your day of travel. You will be charged the regular rate. If your sailing is at full capacity, we can transport your luggage to the island on another ferry.

Is there a day tour from Hobart?

Yes. Gray Line’s full day tour of Maria Island National Park departs Hobart at 8:15am and returns at 5:30pm. It operates Wednesdays, Fridays and Sundays from October 1 through to April 30. More information can be found on this website - under 'Activities'.

Do you have bikes for hire?

Yes. Bikes can be booked during the online booking process. More information can be found on this website.

Can I take my own eBike (electronic bicycle)?

Yes. You will be charged the regular bike freight price of $10. If your eBike weighs over 15kg, an additional $5 will be charged.

How long does it take to get to Triabunna?

By car: From Hobart - about 1.5hrs. From Launceston - about 2.5hrs. From Port Arthur - about 1.75hrs.

Can I take my car to Maria Island?

No. The few vehicles permitted to drive on Maria Island belong to the Parks and Wildlife Service.

Where can I park my car in Triabunna?

There is free parking available at the marina in Triabunna, and in the surrounding streets.

Can I get a refund?

The full refund policy is explained in our terms and conditions on this website. No refunds are offered for change of mind, inadvertently booking the wrong time, or personal reasons. We do offer transfers to other scheduled services if made at least 24 hours prior to travel. This transfer is valid for use within one year of the original date of travel.

What if I lose my tickets?

If tickets are lost, our office needs to be notified immediately on 03 6224 8333. If a lost or stolen ticket is not reported before that ticket is validated by someone else, a second entry will not be granted on that ticket, and no compensation will be provided.